All Gardens Oy Vey shipments are packed and shipped in such a way as to ensure safe delivery, and we've chosen shippers with excellent track records. 

We support all our plants with bamboo stakes, hold soil in place with moist paper, wrap them into a layer of rolled cardboard before they get into the box.

Any plants damaged in shipping will be replaced without question.

We will include our two sided care instructions with every shipment. For unusual orders we will explain and send any needed information.

All of our plant material is sold by years of growth. We have found this to be the most honest way of selling plants.
Generally speaking 1-3 years of growth will be growing in 1 gallon nursery pots. 4-7 years of growth in 2-3 gallon nursery pots. 8-10 years of growth in a 5-6 gallon nursery pots.
This is all averages of coarse.
Some of the miniature products will be in a 1 gallon pot at 11+ years old. Please know and understand the cultivars you are purchasing.
Plant material grown in nursery pots are not going to be the same sizes as the 10 year average landscape sizes posted in the plant description pages on the internet.