Paul Goodman

“Our 1+ years at Google collaborating on the Shopify App integration was a whirlwind. We came from different teams with distinct areas of focus (mine on the support side, his on technical implementation), but Paul's influence extended far beyond the confines of those specific roles. What truly set him apart was his innate leadership and the unexpectedly generous mentorship he offered. Despite his vast expertise and seniority, Paul was always approachable, eager to share his knowledge, and genuinely passionate about helping others grow. Without ever being asked, he became a mentor who profoundly impacted my career trajectory. He consistently identified growth opportunities, generously sharing his expertise and providing guidance that extended far beyond the technical realm. Paul's insights into navigating workplace challenges, enhancing communication skills, and other crucial areas were invaluable to my professional development. His unwavering support, both technical and personal, was the catalyst for the most transformative period of my career, culminating in a well-deserved promotion. Paul's influence on my professional path is immeasurable, and I am forever grateful for his natural mentorship and unwavering belief in my potential. I wholeheartedly recommend Paul for his technical expertise, collaborative spirit, and extraordinary ability to empower others on both a professional and personal level. Thank you again! Klaudia”

“Paul is a strong team player and has been instrumental in setting up scaled processes to enhance customer experience and satisfaction. He has a good mix of technical knowledge, business acumen and a customer-first lens, that helps him identify the right opportunities to further optimize highly scaled products. Paul has successfully supported complex & scaled applications for Google Shopping with great operational rigor, driving step changes in impact & customer satisfaction. I would recommend Paul for any organization that is focused on driving the highest levels of user satisfaction!”

“I worked with Paul on several projects over a few years during his role as Product Operations Manager for Google Shopping. Paul is a phenomenal partner, who not only understands and delivers on his stakeholders' needs, but also deeply cares about the people who he works with. He was always there for my team when urgent needs arose and went the extra mile to ensure the best and timely solutions were offered. In addition to his core scope, he was a great partner to bounce off strategic ideas with, always able to connect the efforts with tangible business results. I recommend hiring Paul for any operations-related, either as an individual contributor or as a manager.”

“I worked with Paul supporting Google's top eCommerce partnerships, including companies like Shopify. Paul led challenging projects like: migrating 100Ks of merchants to our new Google Analytics measurement solution, monitoring customer pain points and prioritizing/landing fixes, and building process & product rigor to our third-party integrations. His deep technical knowledge, customer empathy, and process management skills made him the go-to resource for our biggest impact & thorniest problems. Paul would be an asset to any organization and, personally, I'm grateful for the incredible impact he had on Google and its partners.”

“I am delighted to recommend Paul for any professional and especially leadership or managerial roles. I had the pleasure of working under his guidance during my contract at Google, and I can attest that Paul is an exceptional manager who significantly contributed to my professional growth. As my direct manager, Paul was always supportive, encouraging, and provided me with challenging projects and tasks that helped me develop my skillsets. He had a keen understanding of my capabilities and ambitions, which enabled him to assign me tasks that allowed me to thrive while also supporting the team's overall goals. Moreover, Paul is incredibly empathetic and always had a genuine interest in my well-being. He created a positive and nurturing work environment that made me feel supported and cared for. Our 1-on-1 meetings were very constructive and helped me stay on track with my goals, and I always looked forward to them. Working with Paul was a privilege, and I have no doubt that he will continue to be an asset to any organization he works with in the future.”

“I only worked with Paul for about a year at Gap, Inc., but during that time it was abundantly clear that he is a top notch project manager. I was his product manager for a highly complex price execution and optimization tool. He quickly established himself as a leader on a team of widely varying personalities, philosophies and opinions. Somehow, Paul was always able to get the team aligned enough to move ahead. This is a testament to his well honed negotiation and arbitration skills. After the “what” of the work was landed, Paul made sure the “how” had a solid plan, rooted in reality and with mitigated risk. Paul was always crystal clear in his communication and knows how to tailor messaging that is appropriate/ideal to the specific stakeholder recipients. In short, Paul is an amazing leader, cat herder, planner, negotiator and communicator. I can’t recommend any project manager more strongly. ”

“Paul played an integral role in successfully managing a complex eCommerce overhaul project. Given the dynamic environment of reprioritization and significant flux, his intuitive abilities helped decipher ambiguous requirements. He was an excellent liaison between our product managers & engineering team, always proactive about communicating to the team and was diligent about crafting solutions to pivot the team to delivering what was needed to meet project goals with the highest standard of excellence. His resilience and strong work ethic balanced with his light hearted and fun personality will make any project enjoyable, hope to have the opportunity to work with him again!”

“I have had the pleasure of working closely with Paul for 6 months where he was a Program Manager and I was a Lead UX Designer at a client working on a new e-commerce experience. There was substantial pressure on all teams to deliver and Paul did an incredible job balancing the workload and timelines, streamlining communications with Product, Development, and the Business, and implementing sustainable tracking processes to optimize the efficiency of the team. As a Program Lead, he always has the best interests of his team in mind and has left a lasting and positive impression on the team with his expertise.”

“Paul was the Domain Delivery Lead for a complex, multi-million dollar Salesforce Service Cloud implementation at a retail client we worked together at. He brought together a large number of stakeholders to align on an end-goal, and come up with a plan to execute. His ability to analyze dependencies, bring people together, and work with a challenging set of stakeholders and constraints was beyond commendable. I would definitely love to work with Paul again!”

“Paul has always been commitment to delivering value ,dedicated and hardworking . He has always been hands on with any ad hoc issues and help work through the problems efficiently and to great result. Its his Positive attitude that helps bring value to any team and organization he is a part of . ”

“It is rare that you come across a mentor and talent like Paul. I had the pleasure of working with him for over a year at Pcubed where he was my career coach. His ability to communicate and offer direction in helping his me meet my potential is unrivaled. Additionally, his personal commitment and involvement to continuously monitor and drive my progress against achieving target outcomes has been a testimony to his genuine sense of concern in driving real success for his clients. Paul was always willing to go the extra mile and help out whenever and wherever he could. ”

“Paul and I worked together at Albertsons Safeway. I was new to project management at the time and Paul was incredibly patient and helpful as I was coming up to speed. He is very knowledgeable on standard project management principles, but was also able to recommend best practices for my project schedule. It was a pleasure working with him and I know he's an asset wherever he's employed.”

“I was part of the team that hired Paul to this position, and had the opportunity to mentor him and watch him develop until I left the group. He is always eager and quick to learn about both the customer and underlying business. He is also exceptionally good at balancing customer demands against what makes sense from a business perspective, and is not afraid to push back or ask for help when needed. Paul would be a great addition to any Project Management team.”

“Paul is a pleasure to work with! He is a professional, smart, analytical and personable individual. If I’m in need of assistance, I can always rely on him to be a great source of information and a team player. He would be a valuable addition to any organization.”

“Paul provided excellent support to our organization in his role as Methods analyst. While working in a very high pressure environment Paul was always a reliable source of vital information, He is very knowledgeable and easy to work with,”

“Paul is professional at all times. He can be counted on as a team member of the same group or in another department/division. We walked the same path, first at the Westin and then at Hotel 1000 and my experience has been very positive!”

“Paul is responsive and very detailed oriented. He has proactively communicated with us on many levels to help ensure our client experience is a good one with GuestWare. He is good vendor partner and easy to work with.”

“Paul was a great member of the star ratings team. He drove performance metrics, his deliverables were efficient and accurate, and he brought a wealth of industry knowledge to the table. He was very easy to get along and managed relationships well with both internal and external customers.”

“Paul is one of the first clients I have worked for who doesn't stress me out, knows exactly what he wants and needs and expresses it in a way that demonstrates his understanding of the artist/patron relationship. I look forward to working on many more projects for him in the future.”

“I worked with Paul for over a year at Expedia. He took on a special writing project for me while he was in Thailand. He did an outstanding job with the end product, but more importantly, managed a challenging project in a foreign country independently. Paul is definitely someone you can trust to own a complicated project and deliver it on time and at the highest quality. He is easy to work with and would be an asset to any team.”