Wonderful benchmarking visit with our NY Metro Business Unit this week. It included a visit to two Times Square restaurants owned by Paul Hendel and Paul Goodman. They are role model franchisees and have recovered well from the pandemic with amazing results. Both place a BIG focus on putting their people first and it was an honor to hear their stories. An extra bonus of the visit was meeting some of our local ‘celebrities’. Our new ‘1 in 8’ commercial (link in comments) was filmed in three of Paul’s restaurants and features members of his team. Even the voiceover is done by Latonya, one of the Crew Trainers.
Franchisees like Paul and Paul are making a big difference for their organizations, their communities and the brand! Love it!